Resilient leaders create strong resilient teams. Complaining leaders, on the other hand, cultivate a culture of blame and negativity'
In the face of challenges, who you are—especially during irritating or tough times—commands either respect or silent disrespect from those who look up to you.
The ability to show up, face the challenge head-on, roll up your sleeves, and ask, “What’s the solution to this?” is what differentiates impactful leaders from the rest.
Here is One actionable way to build resilience in your teams, inspired by Scott Mautz,Author of "The Mentally Strong Leader & a former senior executive at Procter & Gamble.
Reframe Setbacks as Opportunities Leaders who excel in resilience teach their teams to view setbacks not as failures but as opportunities for growth and improvement. Scott Mautz suggests using three "lenses" to do this:
Be Agreeable to Adversity: Encourage your team to see setbacks as launching pads. For instance, when a product launch didn’t meet expectations at P&G, Mautz’s team took the opportunity to reanalyze market needs, ultimately leading to a revamped product line that resonated better with consumers.
As leaders, it’s crucial to swallow our ego, acknowledge when things aren’t going as planned, and be ready to adapt for the greater good of the team and the goal.
Respond, Then React: Model emotional control. When things go wrong, take a moment to reflect internally before responding externally. This approach helps teams stay focused on solutions rather than emotions.
In Jack Canfield’s book Success Principles, he wonderfully shared that “the only thing we have control over is our thoughts, our behavior during tough times, and the actions we take.” When we recognise this, it's important to intentionally respond, even when our natural instinct is to shout, throw in the towel, or get irritated with a team member.
Use Perspective: Cultivate a “team sport” mentality by seeking different viewpoints. Mautz often leaned on colleagues to find humor and optimism during tough times, showing his team the power of collaboration and positivity.
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